At Webbotx.com, we strive to deliver exceptional services tailored to meet your business needs. However, in certain circumstances, we understand that cancellations and refunds may be requested. Please read the following policy carefully:
1. Scope of Policy
This policy applies to the following services:
- Website Design & Development
- Search Engine Optimization (SEO)
2. Refund Policy
- Eligibility for Refund: Refund requests will only be considered if the work on the service has not commenced, and the request is made within 24 hours (1 day) of payment.
- No Refund After Work Commencement: If work has already started or 24 hours have passed since payment, no refund will be provided under any circumstances.
3. Cancellation Terms
- Written Cancellation Request: To cancel any service, the client must send a written email to [support@example.com]. The email must include the following:
- Detailed reasons for the cancellation.
- Proof of unforeseen circumstances or valid justifications (e.g., significant business changes or emergencies).
Important Note: Requests that suggest losses to Webbotx.com (e.g., misuse of services, competitive insights, or intentional delay) will not be approved.
- Approval of Cancellation: The approval of a cancellation request is at the sole discretion of Webbotx.com. Only valid and verified reasons will be considered for approval.
4. Additional Conditions
- Webbotx.com reserves the right to deny refund or cancellation requests if:
- The client fails to provide adequate reasons or documentation.
- Work has already been initiated or resources have been allocated.
- There is any evidence of misuse or fraudulent intent.
- Non-Refundable Fees: Any advance payments or fees made towards partially or fully completed services are non-refundable.
By availing our services, you agree to the terms outlined in this policy. For any queries, please contact us at [support@webbotx.com].